FAQ
What are check-in and check-out times?
Check-in is 15:00, check-out is 12:00.
Is early check-in and late check-out possible?
If the cabin is free, we are always happy to check guests in earlier (free of charge). We can offer a late check-out on the day, if there is no next arrival. The price is 2000 UAH, and the check-out time is the end of the day.
Do you have food?
Every cabin has a fully equipped kitchen at your disposal, with cookware and tableware, spices, and ice in the fridge. Guests can order delicious breakfasts and/or dinners from the local host, Pani Liudmyla. The menu and payment details are in every cabin. In addition (at your request) we can recommend some places in Bohuslav that organise delivery.
Certificates — how to order one? How to use one if you received it as a gift
We have very beautiful paper certificates that make a wonderful gift. They are individual: they can be for a number of nights, for a specific amount, or include additional services — everything is agreed when ordering. We send them by Nova Poshta. The certificate is valid for 1 year. If you were given a TROKHY DALI Certificate — write to us, and we will help you choose a cabin and book it (on available dates). Or use the booking form on the site (be sure to enter the certificate number in the Comments).
Can we come to you with pets?
Yes, we are absolutely pet-friendly — with no restrictions and no surcharges for your pets
Prices are given for two — is there a surcharge if there are more guests?
The base accommodation prices are given for two. Surcharge for additional guests: Adults (over 18 years) - 1000 UAH/night Children over 6 years - 500 UAH/night. Children up to 6 years (inclusive) - free. It is calculated automatically when booking on the site. For our little guests we have a high chair, a playpen/cot, and a step stool for the bathroom. We put them in the cabin on request.
Do you have discounts?
For all our defenders (serving military, combat participants, veterans) - 20% on accommodation For your birthday - 10% on accommodation for the celebration night When booking from 3 nights - 15% on accommodation
Is a prepayment required?
We take a prepayment equal to the cost of 1 night. Payment goes to the sole proprietor's (FOP) bank details. The rest is paid the day after check-in (we will send you a message).
Is it possible to cancel a booking?
Our cancellation policy: - more than 7 days before check-in - we refund 100% of the money, - less than 7 days but more than 24 hours - we keep the prepayment on deposit, which can be used within a year, - less than 24 hours - the prepayment is non-refundable.
What is there to do at your place?
We suggest visiting the WHAT TO DO section. There you will find information about all the activities we offer guests at TROKHY DALI.
Is it possible to charge an electric car?
Yes, we have an earthed socket at the parking, the main thing is - don't forget your charging cable.
Do you have a generator?
Yes, we have a powerful generator — in case of power outages all appliances keep working. In the warm season (when there is no need for heating) we run the generator during power outages from 8:00 to 22:00; in the cold season - around the clock.
Can I order festive decoration of the cabin?
Yes, we can arrange balloons, flowers and other decor individually on request.